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BlissBo – Salon Booking App

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Duration

July 2024 - Sept 2024

Total Screens
60
Industry
Beauty, Spa, Salon

About

BlissBo is designed to elevate your beauty and wellness experience with effortless booking and seamless service. Whether you're looking for a relaxing spa session, a fresh haircut, a rejuvenating facial, or the perfect nail treatment, BlissBo connects you with top salons and wellness centers. From skincare and massages to personalized beauty services, we make it easy to find and book what you need—all in one place

Our Role

We led UX research and end-to-end UX & UI design for BlissBo, starting by identifying key issues in existing beauty and wellness booking experiences, such as complicated flows, unclear service details, and a lack of trust. Guided by user research and client goals, we designed simplified discovery and booking journeys, clear service presentation, and an intuitive interface that feels effortless to use.
 As a result, users can now find, compare, and book beauty and wellness services quickly and confidently, while salons benefit from smoother bookings and improved customer engagement.

Design Process

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Problem

Through in-depth research and user interviews, we identified critical pain points that guided us in designing a solution to improve the customer experience.
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User Flow

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Color & Typography

Our carefully chosen color palette and modern typography create a visually appealing, accessible design that ensures clear navigation and easy readability.
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Design System

The Design System been made to ensure consistency and efficiency across all our digital products, making future edits seamless and easy.
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Onboarding

Designed a comprehensive onboarding process covering full product functionality and interaction; this case study showcases 4 key steps from the complete flow
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All Screen (60 screens total)

Designed a complete system of 60 screens covering the full user journey. To keep this case study focused, only a few key screens that highlight the core experience are shown here
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